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Frequently Asked Questions

Opic is an event photo-sharing website that allows users to share photos of events with family members and friends securely.

Opic stands out because it only sells server space, offering it at a lower price compared to other tools in the market. It provides 24/7 service, unlimited AI face searches, event creation, guest registration, email and WhatsApp alerts, and no image size limit.

Opic offers low prices, reliable servers, unlimited events, no image size restrictions, unlimited guest registrations, unlimited AI face searches, and round-the-clock support through WhatsApp and call.

Contact our 24/7 customer support team for help.

We use robust security measures to protect your data.

Yes, Opic has special plans for photographers and event managers. They need to contact customer care to join.

Yes, after registering, users automatically get a 7-day trial plan with 5GB space and 5 WhatsApp credits.

If the plan expires, data and photos will be deleted after 7 days.

No, there are no limitations on the number of events or sub-events on Opic.

Branding on Opic includes displaying the event page with brand names, logos, Instagram links, Facebook links, and guest photo showtime links.

The add-on plan will remain active and valid until your main plan or subscription expires.

Yes, the add-on and main plan data will only be extended if you renew the same main plan. If you purchase a different plan, the add-on plan and remaining data will not be extended.

Referral is a specific user type who refers photographers to our portal. When a photographer purchases a plan, the referral earns a commission based on that purchase. According to our company policy, this commission is received each time the photographer buys a plan, as long as they are connected with Opic.

To add a photographer under a referral, either the referral or the photographer can contact customer care and speak with our executives to facilitate the addition under the referral.

"No, data will be deleted 7 days after the subscription expires, and customers cannot restore the data after that."

Photographers can create an account by registering as a user on Opic.ai. After registration, they should contact customer care to switch their account to a photographer's account.

Contact our support team immediately for resolution.

Yes, add-on purchases, partially used services, and third-party fees are non-refundable.

Email support@opic.ai with your details and reason. We’ll review and respond within 10 business days.

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